Clear, transparent guidelines governing our cleaning services and client engagements.
Effective Date: October 03, 2026
By booking a cleaning service through UMA HOME CLEANING SERVICE, you agree to the scope and inclusions defined in your customized service quotation. Any additional cleaning requests made on-site may incur adjusted labor and material charges.
The client agrees to provide safe, unobstructed access to the property at the confirmed appointment time, as well as uninterrupted supplies of running water and standard electricity required to operate industrial vacuums and scrubbers.
While our staff is verified and trained to handle belongings with extreme care, we kindly request that cash, high-value jewelry, confidential documents, and fragile personal heirlooms be secured in locked safes or cabinets prior to our team’s arrival.
We understand schedules change. We request at least 24 hours' prior notice for any appointment rescheduling or cancellations so our workforce schedules can be appropriately adjusted.
A supervisor and client joint inspection walkthrough is conducted immediately upon completion of the cleaning. If any contracted area does not meet agreed standards, our team will re-clean the specific area on the spot at no extra charge.
Payment is due upon successful completion and inspection of the service via authorized payment modes (UPI, Bank Transfer, Card, or Cash), unless an ongoing corporate monthly credit arrangement has been pre-approved.
For inquiries regarding these terms, please reach out to:
UMA HOME CLEANING SERVICE
Email: umahome71@gmail.com
Phone: +91 83398 80971
Address: Plot No. 552, Lopamudra Nagar, Bhubaneswar, Odisha 751010